User help

The Swedish Energy Agency administers the Swedish part of the Union Registry and therefore offers support to all account holders and account representatives with accounts therein.

If you as a user of the registry cannot find answers to what you are looking for in the user's guide, in the guides or in the instructional film clips available, please contact us by phone or email. Read more below for the various utilities offered.

The user manual and guiding video clips

The user manual is available in most of the EU languages. If you have permission to access Union Registry, you can download the manual via the Help feature in the registry. Through the same route you will find very useful instructional film clips for various processes in the registry. The clips are only available in English.